What if my item is a gift or something that I got for free? Do I still have to declare the value?

Yes, you still need to declare it. Fair market value must be declared regardless of whether the item itself was paid for, awarded as part of a contest, or given as a promotional item. There has to be a value documented for the item if you intend to have it shipped to Canada.

Shippsy mainly caters to clients doing online shopping. All items must have an invoice or receipt.
Additional proof of payment may be needed in some special cases.