Code could not be sent to the provided number
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5d3f4a2e2c7d3a2ec4bf9050/images/640f714ddc01bb231eb3c3ad/file-dpK3Ke2KHQ.png)
Please follow these steps when you get this error.
Verify that you have entered the correct phone number in the format required by the system.
- If you have entered the phone number correctly but are still getting the error message, try adding the number "1" at the start of the phone number.
- Once you have added the "1" to the phone number, try resending the verification code.
- If you are still having trouble receiving the verification code, check with your service provider to ensure that your phone number is able to receive SMS messages.
- If none of the above steps work, please send an email to [email protected]