Comment pouvons-nous vous aider?

A complete walkthrough of using Shippsy: get your free US address, add a credit card, declare your items, and pay for and pick up your package.

What each status on your Shippsy dashboard means — from Pending Details through Ready for Pickup — and what (if anything) you need to do next.

Once your order arrives at our US facility, log in and create your declaration from the Action Required tab. Here's what to remember.

A quick summary of when CBSA tax and duty apply to your imports, based on the total value of items imported per day.

The full list of items Shippsy does not handle, plus packaging requirements and penalties for misdeclared shipments.

You'll get a copy of your order sheet by email after you pay. This will show you what shipments are ready to be picked up.