Please follow these steps when you get this error.
Verify that you have entered the correct phone number in the format required by the system.

- If you have entered the phone number correctly but are still getting the error message, try adding the number "1" at the start of the phone number.
- Once you have added the "1" to the phone number, try resending the verification code.
- If you are still having trouble receiving the verification code, check with your service provider to ensure that your phone number is able to receive SMS messages.
- If none of the above steps work, please send an email to [email protected]