How your US address, declarations, order statuses, and cross-border transit times work.
Upload your purchase invoice first and Shippsy automatically fills in the item descriptions, quantities, and values for you to review before submitting.
Shippsy and CBSA have full discretion to open and inspect your shipments to ensure no prohibited items are being transported.
Typical turnaround from arrival at our US facility to ready-for-pickup in Canada is 2 to 3 business days, with transit times varying by region.
After signing up, log in to your account to get your free US address and use it when ordering from your favorite US merchants.
Not sure what arrived? Request content photos from our US warehouse for $2.50 and see the photos on your shipment within 2 business days.
What each status on your Shippsy dashboard means — from Pending Details through Ready for Pickup — and what (if anything) you need to do next.
After you declare your items, Shippsy reviews the declaration against your invoice. Here's what the review checks and what to do if it's sent back.
Yes — fair market value must be declared even for gifts, prizes, or promotional items shipped to Canada.
We need the item description, declared value, and an invoice/receipt that reflects the value.
Login to your Shippsy account. Go to your dashboard to find your US address! You can also access it here.
'Awaiting Approval' means Shippsy is reviewing the description, value, and country of origin you submitted. Here's what each order status means.
