Storage Fee Guide

Parcels get up to 30 days of free storage (15 in the US, 15 in Canada) and pallets get 14. Daily fees apply afterwards, then disposal.

PARCELS (small packages)

Free storage for up to 30 days:

  • 15 days free storage while the shipment is in the US
  • 15 days free storage while the shipment is in Canada

When the shipment reaches the 16th day in the US, a fee of 1CAD per day will be charged for up to 15 days. If the shipment is still in "ACTION REQUIRED" after 15 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax.

When the shipment reaches the 16th day in Canada, a fee of 1CAD per day will be charged for up to 15 days. If the shipment is still not picked up after 15 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax. Additionally, all handling fees and relevant CBSA Tax and Duty fees will also be charged.

FOR PALLET SHIPMENTS

Free storage for up to 14 days:

  • 7 days free storage while the shipment is in the US
  • 7 days free storage while the shipment is in Canada

When the pallet reaches the 8th day in the US, a fee of 10CAD per day will be charged for up to 15 days. If the shipment is still in "ACTION REQUIRED" after 15 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax.

When the shipment reaches the 8th day in Canada, a fee of 10CAD per day will be charged for up to 15 days. If the shipment is still not picked up after 15 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax. Additionally, all handling fees and relevant CBSA Tax and Duty fees will also be charged.

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